bicygnals.com Terms & Conditions
The delivery charge is shown clearly within the shopping basket, there are no hidden costs added after checkout.
Bicygnals products are fully guaranteed for 12 months.
If you decide for any reason that any product purchased from Bicygnals is not suitable for you, the product may be returned within 7 days of receipt in an unused state with the original packing. You will receive a full refund, though we do ask that you pay for the return postage.
Detailed Terms & Conditions.
Below are both our 'Terms & Conditions of Use' which covers this website and its use by you the consumer; and our 'Terms & Conditions of Business' which covers all aspects of our business.
Please read both of these thoroughly and carefully.
Terms & Conditions of Use.
(Your statutory customer rights are not affected).
Access to and use of this Web Site("the Site") and the sale and purchase of bicycle lights and torches from the Site are governed by the terms and conditions of use and the terms and conditions of business (together "terms and conditions") set out below.
By using the Site you agree to accept these terms and conditions. If you do not wish to accept these terms and conditions, please do not use this Site.
1: Material You Provide To Us.
If you send ideas, remarks, questions, data, graphics or the like ("the Submissions") to the Site, these will be deemed to be non-confidential and we will be entitled to use or disclose the Submissions in any manner whatsoever, without liability or notice to you. The Submissions or any other information you send to the Site should not be, or contain, material which is offensive, pornographic, defamatory, blasphemous, unlawful or likely to infringe any applicable law, whether civil, criminal or religious. You agree that all material submitted to us is original to you, and not copied in whole or part from any third party. Please do not send anything that is required to be kept confidential.
2: Copyright and Trademarks.
2.1 All Site design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other material on this Site are the copyright of Bicygnals Ltd and its affiliates, or their content and technology providers. ALL RIGHTS RESERVED.
3.2 Permission is granted to electronically copy and to print in hard copy portions of the Site for the sole purpose of placing an order with us or using the Site as a shopping resource. Any other use of materials on this Site, including reproduction for purposes other than those noted above, modification, distribution, or republication, without our prior written permission is strictly prohibited.
3.3 Bicygnals used in the Site are trademarks or trade names of Bicygnals Limited. No permission is given in respect of the use of any of these names or titles and moreover any such use may constitute an infringement of the holders' rights.
Terms & Conditions of Business.
1: Sale and Purchase.
We will sell and you will purchase bicycle lights and torches subject to our terms and conditions of business set out below. The contract in respect of the products supplied by us to you comes into existence when your order has been accepted by us in accordance with these terms and conditions. For the avoidance of doubt, receipt of an order via our Site does not constitute acceptance of an order.
2.1 All prices are quoted in pounds Sterling and are inclusive of VAT unless otherwise specified.
2.2 All bicycle lights and torch prices are exclusive of delivery and packaging, unless otherwise stated. Details of our delivery charges are set out on the order form.
2.3 Prices are correct at the time of order and relate to Internet purchases only. All orders for products are subject to availability and we reserve the right to refuse to supply an individual or other organisation.
Payment must be made in pounds Sterling only by major credit or debit cards as listed on the site.
4: Passing of Property.
The title of the goods does not pass to the customer until the full payment has been made by the customer, received by us and the goods delivered.
5: Passing of Risk.
The risk in the products will pass to the customer on delivery, as set out in paragraph 6.3 below. The risk in this context is taken to mean any damage or cost arising as a result of the purchased products to either the purchaser, the purchasers property or to any other third party or property.
6.1 Any date or time period for delivery will be considered as indicative only and does not form any part of a guarantee. The customer will be informed of any products not available at the time of their order and will be sent to you, as soon as possible. We cannot be held responsible for losses or inconveniences caused as a result of delays in deliveries by us or our suppliers.
6.2 All products are sent by courier of our choice. All deliveries, except for brackets and accessories, must be signed for upon receipt. Deliveries will only be made to the address of the person who is the holder of the credit or debit card used to purchase the products.
6.3 On delivery of the goods the purchaser of the goods becomes responsible for any losses or damages arising as a result of their use however they may arise.
You will inspect any products within 24 hours of receipt and you will be deemed to have accepted the products unless during the period which commences on the day the contract between us comes into existence and ends on the expiry of seven workings days beginning on the day after delivery of the products you notify us in accordance with the provisions of paragraph 9.2 or paragraph 9.3 below that the products are rejected or that you want to cancel your order pursuant to paragraph 8 below. If no such action is taken, we will consider the products being as described, of satisfactory quality and fit for their purposes, and may not accept any rejection of cancellation at a later date. Your statutory customer rights are not affected.
8: Right to Cancel.
8.1 You have the right to cancel your contract with us at any time during the period which commences on the day the contract comes intoexistence and ends on the expiry of seven working days beginning on the day after the date of delivery of the products.
9: Returns Procedure.
9.1 If products are to be rejected or your order is to be cancelled pursuant to paragraphs 7 or 8 above, you will comply with the returns procedure as set out in this paragraph 9. In such circumstances we will accept any returned products should the return be complete and with a valid proof of purchase and in the case of an order which you wish to cancel, should the return be in a re-saleable condition.
9.2 You can contact us in person or by post, facsimile, telephone, or email at the address or number (as the case may be) set out at the end of these terms and conditions with details of your original order number and receipt.
9.3 You can return your purchase to us via your local Post Office. If you decide to use your local Post Office, please ensure the Post Office provides you with a proof of posting.
9.4 You will receive a full refund of the purchase price and the delivery charge referred to in paragraph 2.2 above which will be credited to your credit card. Refunds on debit card transactions will be by cheque. Faulty or damaged products must be returned before the refund can be issued.
9.5 In cases where the rejection or cancellation is due to a defect or discrepancy in the order, you will not be responsible for the return delivery charge referred to in paragraph 9.2. When the return arrives back at our office it will be assessed and should it be concluded that the products are faulty or that there was a discrepancy in the order, the return delivery charge will be credited back to you. Please note that we will not refund returns postage of a value greater than the original delivery charge.
10.1 If any part or parts of these terms and conditions are deemed invalid, void or unenforceable, then that part or those parts will be considered severable from these terms and conditions thereby not preventing the remainder from being enforceable or effective.
10.2 These terms and conditions may be revised at any time and we reserve the right to do so. You are, therefore, advised to keep up to date with the contents of these terms and conditions as revisions are binding upon you.
10.3 Nothing in these and conditions will reduce your statutory rights relating to faulty or miss-described goods. For further information about your statutory rights contact your local authority Trading Standards Department or Citizen's Advice Bureau.
11: Governing Law.
Your use of this Site and any purchase by you on this Site of any products will be governed by English Law and will be deemed to have occurred in mainland United Kingdom.
We take your internet shopping security seriously. Our secure shopping system is the HTTP Secure Socket Layer protocol (HTTP/SSL), which is the industry standard for secure encrypted communication over the World Wide Web. SSL encrypts all the ordering information you send to Bicygnals.com, including your Credit Card details.
When you proceed to the Credit Card Details page, you will enter the secure shopping area. If you want to verify the security of your connection, look at the lower right-hand corner of your browser window. If you see a padlock or an unbroken key (depending which browser you are using), then SSL is active. In addition, you can look at the address bar of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https". This security is active only in the checkout area.
Collection of Personal Information:
When you engage in certain activities on this site, we may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, we may require that you provide us personal information, such as your name, mailing address, e-mail address, and other personal identifying information. When ordering you may be asked to provide a credit card number.
Bicygnals collects this information in order to record and support your participation in the activities you select. It does not however store credit card details. Bicygnals also uses information that you provide as part of our effort to keep you informed about product changes, special offers, and other Bicygnals products and services.
Bicygnals recognizes and appreciates the importance of responsible use of this information. If you do not want the information you provide to Bicygnals to be used to inform you of other products and special offers from Bicygnals, and you indicate this preference when you provide the information to Bicygnals, Bicygnals will honour your preference. When you submit personal information to Bicygnals with respect to a particular activity, such as ordering a product, you understand and agree that in order to complete the activity and update related files, Bicygnals may need to transfer, store, and process your information in any of the countries in which such entities maintain offices, including without limitation, the United Kingdom. Your personal information will not be transferred outside of the European Union for any other purpose unless you give your consent.
When you visit Bicygnals, you can surf the site anonymously and access important information without revealing your identity. In order to improve our site, we use "cookies" to track your visit. A cookie is small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It functions as your identification card, recording your passwords, purchases, and preferences. It cannot be executed as code or deliver viruses.
Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. (For some Web pages that require an authorization, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages.)
Updating Your Personal Information:
You have the right to access and correct your personal information and privacy preferences.
This may be accomplished by writing to Bicygnals at:
8 The Green
Tel + 44 (0)20 8 9409241
Fax + 44 (0)20 8 3329397